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What is digital artwork and how does it work?
Digital artwork is a drawing created on a graphics tablet. We take your photo as a template and draw the motif by hand on a (graphics) tablet. This allows us to draw the motif in great detail and your artwork will be as unique as your pride & joy is.
Can I personalize my artwork?
Gladly even! Unfortunately, we can not offer everything that would be possible as an option on the product page. So, if you can not configure your artwork on the product page as you imagine, just write us! If only a text or a logo should be added or a color should be changed, we usually don't take an extra charge for that. But for some extra wishes, we have to charge a small amount of 5-20€, for example, if something has to be redrawn.
What if I don't like the artwork?
Don't worry, no customer leaves us unhappy! Since our artwork is digital, we can make changes at any time. Just write to us about that.
Are all details traced as in the photo?
Everything from the subject that can be seen in the photo is traced. The better the photo, the more details we can see and trace. A photo taken with a smartphone is perfectly sufficient. To choose the best photo for your artwork, follow the instructions on the product page under the "Photo Guide" tab.
How long does it take you to make a drawing?
This is difficult to say because not every drawing takes the same amount of time and it depends on the order situation. Therefore, you will only see a rough estimate of the delivery time for each product. If you need the artwork by a certain date, better contact us before.
In which format do I get the artwork?
You can choose on the order page if you want the print file to be square, horizontal (3:2), or vertical (2:3). But we can send you the artwork in any aspect ratio. This is also no problem afterward.
Can I print the artwork on a large canvas?
Yes, sure! Since our artworks are so-called "vector" drawings, you can print the artwork (as a PDF file) as large as you want without it becoming blurry. No matter if on photo paper, canvas, t-shirt, mug, etc.
What can I do if I have lost the print files?
Don't worry! We store the artwork for at least 10 years on our server in Germany.
