FAQ

Yes 💖 Every artwork is drawn by hand on a graphics tablet using Adobe Illustrator -
not generated by AI or automated filters✍️
To give you full transparency, we even include the original drawing paths created by the artist with every order. This way, you can see exactly how your artwork was crafted.

No worries — your satisfaction is our priority. We offer free revisions to make sure your artwork feels just right. If it still doesn’t meet your expectations, you’ll receive a full refund. Simple. Honest. Risk-free 🤝

Our standard turnaround time is 4–7 days but each artwork is unique and depends on our current order volume.
If you need your artwork by a specific date, please contact us in advance - we also offer priority processing 📩.

In most cases: yes.

For tips on how to take the perfect picture, check out our Photo Guide on the product page.

. If a photo isn’t suitable, we’ll always contact you before starting the drawing. Not sure if your photo works? You can send it to us in advance, and we’ll let you know 👍

You can print your artwork:

• at home
  
• at a local print shop
  
• or via any online printing service
  

All files are delivered in high resolution, ready for professional printing.

Printfile Only

• High-resolution PDF (perfect for printing)
  
• JPEG version
  

Digital Pack

• Everything from Printfile Only
  
• PNG files (ideal for clothing & custom products)
  
• Sticker-style images
  
• Wallpaper versions

Included in every order

• The original drawing paths created by the artist
  

This file is not primarily intended for printing (although you can print it if you like).
It’s included to give you a unique behind-the-scenes look at how your artwork was created.